Tag Archives: education technology

Free Ovum Webinar: Leverage the tactical and strategic value of ICT in new institutional operating models #futureedtech

Leverage the tactical and strategic value of ICT in new institutional operating models

Held in partnership with Ovum’s Future EdTech Conference, this complimentary webinar is now available for download.

Nicole Engelbert (Director, Research & Analysis, imageedit_5_8005314402Industries, Ovum) presents this insightful 30 minute Webinar on “How to successfully integrate ICT into institutional strategy and decision-making to deliver transformational change”. Hear how to empower your institution to be more flexible and agile in the delivery of services and academic programs, accelerating the pace of innovation and ultimately improving its standing.


Download your FREE Webinar here.


future-edtech-728x90This webinar is brought to you by Ovum in partnership with the Future Edtech Conference 2015.

Informed by input from our expert Advisory Board and exclusive Analysts’ insight, this two-day conference is Europe’s ONLY event offering undiluted Higher Education focus and will have the impact lacking from larger, less focused events. You will be able to maximise the return on your time out of the office by making valuable connections and benefiting from an agenda that is 100% relevant to your institution’s needs.

Click here for more information.

Social Media Is a Versatile Multi-Tool @InsideHigherEd #futureedtech

Source: Inside Higher Ed by Eric Stoller

One of my favorite examples when describing the versatility of social media is to talk about a Swiss multi-tool. With a wide array of accoutrements, the multi-tool is a great way to frame the many uses of social media within student affairs work. Recently, in a post about “The Rise of the Student Affairs Digital Communicator,” I talked about the evolution of student affairs practitioners in terms of social media fluency and use. After reading that particular post, a faculty member in a higher education / student affairs graduate program contacted me and asked what I would include in a social media / digital communications course for student affairs grads. My answer was broad in scope, and like a Swiss multi-tool, the versatility of social media was represented. In no particular order, and by no means complete, here is the list that I quickly typed up and sent in reply:

Social Data: It’s always useful to know some statistics when it comes to learning about social media. I’m a big fan of the Social Media Update from the Pew Research Center.

Strategic Communications and The Business of Social Media: Digital Communications 101 knowledge, for student affairs work or a business, can be enhanced by checking out these 8 communications resources.

Digital Accessibility: There is so much work that needs to be done to ramp up the overall state of social media accessibility. I would start with learning how to caption/subtitle YouTube videos.

Social Media Metrics: What does success mean in the digital realm? Are you looking for likes, followers, engagement, mentions, page views, etc? Note to self, write up a post in the future on social media metrics. For now, try to avoid vanity metricsand definitely visit Matt Hames’ posts on LinkedIn for some quality writing on digital data.

Social Media Sites & Apps: You’ll never stop learning in the social media arena. Developers keep iterating/creating and audiences shift over time.

Digital Professional Development: Connecting with peers, colleagues, mentors, friends, brands, schools, etc. is a wonderful way to keep informed, ask questions, and grow as a professional. My favorite method is the ubiquitous hashtag on Twitter.

Blogs: I would be remiss if I didn’t include blogs in this list. As digital hubs, content repositories, and engagement platforms, blogs are almost as relevant in 2015 as they were more than a decade ago.

Social Listening: Using social media for engagement is a terrific facet of the various sites/apps that represent the social sphere. However, you can use social media to “listen” for campus themes which can be useful for all sorts of educational initiatives.

Digital Enrollment Management: Needless to say, strategic enrollment management professionals understand the value of strategic social media communications.

Career Development / Digital Identity: Working on establishing a digital presence requires thoughtfulness and fluency. This section could probably be an entire course just by itself.

Digital Advising/Engagement: Learning tips on how to advise and engage via social media seems like an obvious section in an educational landscape that is made up of a variety of learners. For online-only students, social media and digital communications are going to be instrumental in advising, retaining, and supporting individuals who you may never see in-person.


Join the Future EdTech Event taking place in London on 2-3 June 2015.

250+ delegates and 50+ speakers will come together at Future EdTech 2015! 

Download the event brochure here.

Future Edtech Brochure
Register your free pass.


Digital Literacy, Engagement, and Digital Identity Development @InsideHigherEd #futureedtech

Source: Inside Higher Ed by Eric Stoller

seven-elements-digital-literaciesThe seven elements of digital literacies model from Jisc represents a useful visual/model for those of us who teach, speak, and write about all things digital. When you think broadly about each of the 7 elements, connections can be made that resonate with student affairs work. The section on communications and collaboration is especially relevant for those of us who work to enhance student engagement and create opportunities for digital community.

The career and identity management element matches up perfectly to the concept of digital identity. When students transition into higher education it is often the case that their digital identity will also be in a state of transition. Career services and orientation programs are in the perfect spot for providing educational efforts on digital identity.

Information and communication technology (ICT) is perhaps the largest element in the model in terms of overall evolution and flux. Digital devices, applications, and services seem to change on a daily basis as “new” and “shiny” tend to dominate the news cycle. This is the digital literacy element that requires a good amount of experimentation, discovery, and dissonance.

Jisc, the UK’s leading resource for digital solutions for education and research, provides a plethora of information on digital literacy on their web channels. According to Jisc, “digital literacy looks beyond functional IT skills to describe a richer set of digital behaviors, practices and identities.”

Speaking of digital literacy/identity resources, a fantastic complement to the Jisc digital literacies model is David White‘s work on “visitors and residents.” Breaking free from the all-too-rigid digital native/immigrant narrative, White writes about a “continuum of ‘modes of engagement'” that embraces nuance and varying levels of digital fluency.

When we think about digital literacy, it is important to think broadly about the many aspects of all things digital. How we engage students, staff, and faculty via digital means requires a thorough understanding of our own digital identity. Working to enhance the digital literacy of students as well as faculty and staff is absolutely critical for digital engagement and identity.

You may have noticed that I shared two UK-based resources in this post. That is due to the fact that my wife and I recently moved to the UK. Getting plugged into UK higher education social media channels has been quite enlightening and informing. I’m looking forward to expanding the many resources that I share on a weekly basis on this blog and am excited to connect with the UK higher education community.

Join the Future EdTech Event taking place in London on 2-3 June 2015. Do not miss your chance to join 250+ of your peers including 50+ hand-picked speakers in London this June, claim your free pass today.

Download the event brochure here.

Register your free pass here.


Digital Leadership @InsideHigherEd #futureedtech

Source: Inside Higher Ed by Eric Stoller

There are multiple qualities that make for a good leader. Listening, self-awareness, and a lack of ego are some of my favorite attributes. Those who lead don’t have to be loud or brash or even always right. Leadership is a nuanced path.

When it comes to digital leadership, this is where a lot of highly respected leaders don’t always make the leap from brick-and-mortar spaces to digital environs. For 13 years, I have worked in higher education. My career has always been focused around the intersections of technology, communications, and organizational dynamics. Since 2002, I have come to the realization that digital leadership requires three elements in order to be successful: experimentation, learning, and bravery.

Experimentation is something that we all have done. As children, we have built imaginary worlds, constructed sand castles, and gotten our hands dirty doing all sorts of wonderfully playful things. Kids experiment as a means of learning new things. When we get to a place in our lives where we identify as adults, some of us lose that spirit of play. Our experimental sandboxes are cast aside as we seek order and routine. To be a successful digital leader means that you’ll always be experimenting. A sense of wonder, trial-and-error, and joy at not always knowing something is required to be a leader in digital spaces. Not knowing things as a leader is okay. However, being open to experimenting AND making time to do it is crucial to figuring out how to be better at your job and to lead those who look to you for guidance and wisdom.

Lifelong learning is the only way to truly live. If you’re working in higher education, you’re probably instilling the concept of lifelong learning into your students. The journey of learning is a constant. In digital spaces, the climb towards the top of our technology-mountains is an infinite path. Plus, a willingness to learn new things is how leaders role model a way of being that can send positive ripples through an organizations culture. What you learn today will evolve tomorrow as you add layers of new information that guide your decisions, plans, and strategies. You will always be better off in the future if you keep an open mind to learning new things today.

Fear is a tricky thing. It keeps us in a fixed position. Our ability to learn and experiment is often connected to our internal sense of bravery. Being brave doesn’t mean that we’re loud or arrogant. It’s a sense of inner strength that says that it’s okay to not know how a technology works or to be aware of a lack of awareness of all of the latest social media apps. However, bravery makes us secure in the knowledge that we can always go back to our digital sandbox and learn new things.

Digital leaders manifest in myriad ways. They are almost always quietly brave, instilled with a spirit of lifelong learning, and engaged in ongoing experiments.

Join the Future EdTech Event taking place in London on 2-3 June 2015.

250+ delegates and 50+ speakers will come together at Future EdTech 2015! 

Download the event brochure here.

Register your free pass.


Future Edtech 2015 | Full agenda announced! 50+ speakers, 35+sessions #futureedtech

The Future EdTech Team are delighted to announce the event brochure. 50+ hand-picked speakers, 35+ insightful sessions to choose from, 10+ hours of networking, a social events programme and 250+ of your peers in attendance make Future EdTech 2015 THE must attend event!

Future Edtech Brochure

110+ of your peers have already registered. If you have not already done so, secure your free place today.

Join 250+ senior leaders from IT, administration, e-learning and academia in London this June at Europe’s ONLY event with an undiluted focus on marrying up technology with institutional goals in higher education.

We hope you can make it!

The Future EdTech Team

Download the Brochure

Register your free pass

2015 Trends to Watch: Higher Education #futureedtech

Ovum has recently announced: “2015 Trends to Watch: Higher
Education” highlighting:

  • The conversation about changing delivery models for teaching and learning will continue.
  • The student experience will take center stage.
  •  A more serious discussion on sustainable IT delivery models will begin.

Click here to view the full report.


  • Identifies the key business trends in higher education in 2015 for the benefit of vendors and  institutions.
  • Examines approaches that institutions might take to reduce the cost of services without impacting  quality.
  • Discusses the roles that online learning, analytics, CRM, and cloud delivery models will play in  higher education in the coming year.


  • What are the trends that will affect the higher education industry in 2015?
  •  How do institutions plan to reduce the cost of services without impacting quality?

Click here to view the full report.

Ovum is the Official Research Partner for the Future Edtech Conference, taking place in London between 2-3 June 2015.  

Informed by input from our expert Advisory Board and exclusive Analysts’ insight, this two-day conference will have the impact lacking from larger, less focused events.  You will be able to maximise the return on your time out of the office and tailor your conference itinerary around your most pressing knowledge gathering and networking needs.



A unique opportunity for:

  • Administration leaders to frame the technology debate within a wider strategic perspective of how to improve student success, enrich the student experience, and thrive in the new education economy
  • IT and learning technology leaders to contextualise technology innovations and their deployment within changing institutional models and align the IT agenda with institutional goals and strategy
  • Academia and pedagogy leaders to assess the value that new technology brings to the student experience, teaching innovation and technology enabled best in class teaching and learning
  • A cross-functional approach to address the issues at the core of transformational change in HE and find collaborative solutions to fulfil institutional goals

Edtech agenda

Visit the website for more information about the event and to view  our fantastic lineup of speakers!


OIC speaker interview 3: Carolyn Brown, CIO at Durham University

In our third Ovum Industry Congress speaker interview, we capture the inspiring and enlightening thoughts of one of the top speakers at the Congress: Carolyn Brown, Chief Information Officer at Durham University.

Carolyn Brown“I am taking part in the Industry Leaders Panel discussing navigating challenges and delivering value in the digital world. I believe the notion that the IT landscape is changing is over-rated. The topics listed – the impact of automation and outsourcing, delivering ROI, evolving with industry transformation – could easily have been topics for discussion in the 1980s. I believe the purpose of the CIO and the IT department is, and always has been, to increase the NPV of their organisation. This could be done by transforming the business model, creating new products, services or assets, reducing costs or increasing efficiency. There are many routes to transformation. Sourcing strategies, agility and predicting change will always have a role.

Ovum: Thinking about the conference strapline “Strategy, Technology and the art of the possible”, what tech related innovation, transformation or invention would you hope to see in your lifetime:

Carolyn Brown: In the mid-1990s I worked on middleware design for Hewlett Packard, looking at ways we could use a network of communicating devices to change people’s world. In those days, even at HP, we had one shared mobile phone for the team. The ideas we worked on – and in some cases prototyped – included being able to phone your house to switch the heating on (nice when you want a hot bath as soon as you get in), being phoned by your car if it was broken into or by your fridge if it was switched off. We had the idea of the ‘internet of things’. What we didn’t realise was how quickly all of this would happen. That experience makes me think it is impossible to overestimate the speed of change. What I’d like to have is hypertext in my head for everything. Am I the only person who has wanted to point at the TV to find out who an actor is and what else they have appeared in? I am so used to having information at my fingertips that I expect everything to be information-rich, and am disappointed when it isn’t. Perhaps it is the “google contact lenses” that I’m looking for. The trick will be to make it non-intrusive.

Ovum: What has been the most rewarding project you worked on, and why it was rewarding?

CB: My most rewarding project is usually the most recent – right now that’s an organisational transformation and a £40M investment in infrastructure and cultural change. I’ve often saved companies millions of pounds and have found it to be less satisfying than you might think – Managing Directors surprisingly can care more about continuing their pet projects than about the bottom line. Transforming a team or revolutionising the way a business works is a tremendous high for me. Creating and delivering a new business model is fantastic – examples I’ve been involved with are the first online administration of flexible employee benefits, the first online AVC calculator for pensions, and putting smart cards on printers for secure printing. It is very satisfying to see printers everywhere today with card technology and to remember the dinner where my team came up with that idea, which was taken up very rapidly within Hewlett Packard: today I’m rolling out smart–card enabled printing across Durham University, saving paper, electricity and hundreds of thousands of pounds. I’m proud of having been part of creating that capability. A memorable, small piece of work was a few days spent improving admissions processes in a hospital – as CIO I happened to be the best business analyst available. A little analysis and automation saved 2 hours a day for nurses in admissions, leaving them free to look after patients rather than admin: the nurses were literally leaping in the air and screaming with delight when the new processes had been put in place – an image I’ll never forget. Knowing that it was improving patients’ lives as well made this highly rewarding.

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