Tag Archives: agile

OIC speaker interview 7: Martin Stepanek, Consultant, Financial Services Industry, Generali

Our latest Ovum Industry Congress speaker interview is with Martin Stepanek, Consultant, Financial Services Industry at Generali. Martin will be participating in a Financial Sector Breakfast Briefing, and a Business Process Management Workshop at the event, both in collaboration with Business IT Strategy Sponsor, Bizagi.

Martin StepanekMartin Stepanek: At OIC, I am very much looking forward to hearing more about ideas and opinions on transforming workplace productivity and improving customer experience. I have spent the majority of my professional life addressing such issues that I believe helps IT to deliver to Business people cost-effective and “industrial-like” values rather than just being a “manufactory”.

Ovum: From a learning experience viewpoint, what has been your most valuable lesson in your working career, or your most successful failure?

MS: I have had the luck to participate on several large scale projects/implementations, covering tens of millions of business transactions (e.g. online stock exchange, insurance policy administration systems, nationwide privatisation, etc.). The most valuable lesson I’ve learnt is the better understanding of how Business and IT domains relate. This Business/IT relationship comes from the “Business Entity” concept (i.e. in insurance industry: client, insurance policy, claim, coverage, benefit, location, account, etc.). I think that by looking at business entities first, it is possible to address properly both business issues (i.e. processes, people, value, etc.) as well as IT issues (i.e. applications, integrations, infrastructure, etc.).

Ovum: What are some of the challenges of your job?  

MS: The major challenge of my job is the gap between Business and IT. I have seen many scenarios like this:

IT: “Business people do not provide us the right specifications!”

Business: “IT does not deliver what we need!”

In my opinion, the source of this conflict is that analysts and methodologies (Business and IT) are often not able to fully identify and address the complexity issue. By “complexity issue” I mean multidimensional relationships between various components of the business enterprise (e.g. business entities, capabilities, value streams, people, technology, strategy, etc.). I am afraid that traditional methodologies like “Waterfall” are rather “sweeping the complexity issue under the rug” than really addressing it. I think that real value for business can be delivered by understanding complexity issues and addressing them in IT solutions. I can see the emerging areas of Business Architecture and Business Process Management together with the “Agile” approach heading in the right direction.

Meet Martin at Ovum Industry Congress, 13-14 May 2014 at the Victoria Park Plaza, London, to discuss these issues and many more. Enterprise IT professionals can claim a complimentary pass, here.

Enterprise 2020: IT for the workplace of tomorrow

The Road Ahead for the Knowledge Worker

Ovum has published a series of reports on Enterprise 2020: the workplace of tomorrow, with specific focus on the activity and status of the tech giants Citrix; Google; VMWare and Yammer. A summary of the analysis is below, and you can download all the reports, as well as the conclusive report, by completing the form here. You can find out much more about the workplace of tomorrow by attending Ovum’s Future of Work Summit (21 November, CBI Conference Centre, London). Don’t forget that enterprise end users can claim a complimentary pass for all of Ovum’s events. Don’t miss out!

“This report examines the changing nature of IT strategy and the role of the IT department as we head toward 2020. It considers the influencers and drivers of new provisioning models for enterprise applications, tools, and collaboration services, and evaluates the changing nature of the relationship between employee and employer.

While most CIOs are rightly concerned with the here-and-now, Ovum foresees disruption to traditional approaches to IT, and predicts new opportunities for IT to bring earnings growth to the enterprise. The technology decisions taken now by business and IT professionals will determine how well prepared and adapted their organizations are for the new employee and market requirements that emerge over the coming years.

A handful of vendors dominated the enterprise collaboration market through to the end of 2010, but in the past 24 months new delivery models, enterprise application genres, and devices have created a market that is wide open to fresh entrants. This analysis brings together the thoughts, opinions, and strategies of four major vendors – Google, Citrix, VMware, and Yammer – and explores how they are shaping the future of the enterprise collaboration space. We compare and contrast their differing approaches while also highlighting key areas of commonality. In the brave new world of SaaS, cloud, and consumerization, these vendors are promising to help take their enterprise customers on a journey and to be true innovation partners. For the CIO, the choice is which vendor to go along with.”

Download the reports to find out more…